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Internal communication with agents

For those who have never worked like this: why the job is changing, how an agent works within the communication operation and what you can do with them on a daily basis.

8 lessonsGetting started

What you'll learn

  • Explain what changes in the internal communications profession when an agent joins the team
  • Understand why an agent within the platform responds differently than in a generic chat
  • Prepare your company's context to receive usable deliveries on the first attempt
  • Request announcements, analyzes and routines in natural language, and review what comes back
  • Clearly define what to delegate, what to review and who signs what comes out

Who it's for

For those who have never worked with an AI agent on a daily basis. Does not require technical knowledge.

Curriculum

  1. 1How internal communication works todayA portrait of the day-to-day life of the area: tools you operate, manual tasks and little time left for thinking.soon
  2. 2Why now: What changes with agentsWhat has changed in technology, what this means for the area and why the conversation is no longer about sending automation.soon
  3. 3How the agent works within the platformThe difference between a generic chat and an agent who lives where the communications, the base and the numbers are.soon
  4. 4Your agent contextWhat he needs to know about your company to deliver something usable: base, history, tone of voice and memory.soon
  5. 5Create agent communicationsFrom a one-sentence order to a review-ready announcement, across the channels your company uses.soon
  6. 6Analyze your data by chattingAsk in natural language and receive a reading with the numbers of your own operation.soon
  7. 7Routines: what arrives aloneSchedule once and receive the analysis ready at the pace of your meeting, without asking again.soon
  8. 8What to delegate and what remains yoursAn honest assessment at the end of the course: where the agent saves time, where your team's judgment matters, and who approves the output.soon
Academy · Comunica.In